Frequently Asked Questions

Everything you need to know about your Nikko Industries experience.

What is the standard shipping time for orders?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Nikko Industries is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

How can I track my order status?

Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal to follow your package in real-time.